About the Sandbox

The Amadeus Travel Innovation Sandbox is an environment to help you turn your great travel ideas into working prototypes – the first step you need to get your project supported and funded. Through our sandbox, you get access to well-documented REST/JSON APIs backed by Amadeus services and global content, to get going with your project right away. No previous travel industry experience required.

Who can use it?

The Sandbox is for students, individuals or early stage startups. Actually, anyone with a great idea and who wants to try it out with Amadeus

With our sandbox, your creativity is the limit. A ground-breaking service for travellers, a killer app for travel agents, a unique way to extract business insight from travel data… The sandbox gives you  APIs to get you started. It’s up to you to invent the rest!

To get started

  1. Click on Register above, complete and submit the registration form
  2. Within a few minutes, you will receive a confirmation email with instructions to log-in
  3. Sign in and set your password to get access to the My Apps page.
  4. From the My Apps page, click the Add new app button and provide a few details about your app. Once done, you’ll get access to your unique API key. Keep this key a secret, it uniquely identifies you!
  5. Now you can start using the sandbox. Check out the API catalog, or our Getting Started page

Using the Sandbox

The sandbox is a self-supported environment. The documentation section provides detailed descriptions about the query parameters and results of the APIs exposed in the sandbox. Experiment by yourself – most APIs are very straightforward to use. In case you cannot find a solution by yourself, send an email to sandbox@amadeus.com and our experts will come back to you within several days.

Likewise, if something’s broken, or you see a bug, let us know by sending an email to sandbox@amadeus.com and we’ll do our best to fix it quickly.


Some APIs in the sandbox generate heavy processing on the back-end. So in order to keep the sandbox free and accessible to all, we’ve set some limits on the number of calls you can perform. Most APIs are limited to a peak of no more than 5 concurrent transactions, and no more than 5,000 calls per user per month, although some APIs have lower limits than this - notably the Travel Record API is limited to 1,000 transactions a month. That's plenty for prototyping and demonstration needs you may have, as long as you are not building robots and crawlers. Have you hit a limit? Just get in touch with us and we’ll see what can be done.

Amadeus API & Sandbox API

Only a small subset of Amadeus' services are available through the sandbox. We’ve selected Amadeus and other innovative APIs we think are useful to many projects at prototyping stage. We will also be adding more over time. Let us know what you’re missing and we’ll see if we can add it to our plan.

Amadeus Web Services is our main commercial product for programmatic access to the Amadeus platform. If you have developed a commercial service or product and wish to get access to Amadeus, please get in touch with our local commercial team. In order to find the contact, go to Amadeus.com and click on contact us at the top of the page - or find your local office in our index.